Privacy Collection Statement

In the course of operating Carfindnz, we may collect personal information from:

• •Users searching for vehicles
• •Customers creating accounts
• •Buyers and sellers
• •Motor vehicle dealers
• •Finance applicants or people requesting finance information
• •Automotive partners and businesses
• •People contacting us with enquiries or complaints

The primary purposes for collecting personal information include:

• •Providing access to Carfindnz services
• •Creating and managing user accounts
• •Connecting buyers with vehicle sellers
• •Responding to enquiries
• •Facilitating vehicle purchase enquiries
• •Providing finance enquiry services
• •Providing information about relevant automotive products and services
• •Managing partner offers, promotions and rewards
• •Improving our website, technology and customer experience

We may also collect and use personal information for purposes that are related to the reasons we originally collected it and that you would reasonably expect.

These purposes may include:

• •Maintaining records of enquiries and interactions
• •Improving Carfindnz features and services
• •Analysing website usage and customer behaviour
• •Sending relevant updates, notifications and marketing communications
• •Providing personalised vehicle recommendations
• •Connecting users with relevant automotive service providers
• •Preventing fraud, misuse or unlawful activity
• •Managing payments, subscriptions or business relationships
• •Improving our marketplace, advertising and partner services

You are not required to provide personal information. However, if you do not provide certain information, we may be unable to provide some services, respond to enquiries, process requests or connect you with relevant businesses.

We generally collect personal information directly from you when you:

• •Create an account
• •Complete an enquiry form
• •Submit a finance enquiry
• •Contact a seller or dealer
• •Save vehicles or preferences
• •Subscribe to updates
• •Participate in promotions or rewards programs
• •Contact us through our website or other communication channels

We may also collect information from third parties, including:

• •Vehicle dealers and sellers
• •Finance providers and advisers
• •Automotive partners
• •Service providers assisting us with website operation
• •Analytics and marketing providers
• •Publicly available sources where permitted by law

Depending on how you use Carfindnz, we may collect information including:

• •Name
• •Contact details
• •Email address
• •Phone number
• •Location information
• •Vehicle preferences
• •Saved vehicles
• •Enquiry history
• •Communication records
• •Finance enquiry information
• •Dealer or business information
• •Website usage information
• •Device and technical information

Where required for finance services, additional information may be collected and handled in accordance with applicable privacy and responsible lending requirements.

We may disclose your personal information to relevant parties where necessary to provide our services.

This may include:

• •Vehicle dealers and sellers you contact
• •Finance providers and advisers
• •Automotive service providers
• •Insurance providers
• •Business partners
• •Technology providers
• •Website hosting and software providers
• •Marketing and analytics providers
• •Professional advisers
• •Government agencies, regulators or law enforcement where required by law

For example, if you submit an enquiry about a vehicle, we may provide relevant information to the seller or dealer so they can respond to your enquiry.

With your consent, we may contact you with information that may be relevant to you, including:

• •Vehicle recommendations
• •Automotive offers
• •Partner discounts
• •Finance information
• •Car ownership reminders
• •Carfindnz updates

You can unsubscribe from marketing communications at any time.

We generally store and process personal information within New Zealand.

Some technology providers we use may operate internationally. Where personal information is disclosed outside New Zealand, we take reasonable steps to ensure it is handled appropriately and in accordance with applicable privacy laws.

You have rights under the New Zealand Privacy Act 2020 to request access to personal information we hold about you and request corrections if the information is inaccurate.

If you have any questions, requests or concerns about your personal information, please contact us.

If you have questions about how Carfindnz collects, uses or protects personal information, please contact us through the contact details provided on our website.